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Policies and Shipping

SATISFACTION GUARANTEE

We stand behind everything we sell. If for any reason you are not satisfied with your purchase, simply return the item within 7days in new condition and we'll replace it or give you a refund. Please read "Returns" below for more information.

SHIPPING (Continental U.S.)

Two shipping options are offered for merchandise delivery:

Standard Ground
2-Day (weekdays)
Note: Orders usually ship one business day after being placed.

Please note that some items may be subject to additional shipping and handling charges because of size or weight.

Sorry, but we do not ship outside of the Continental U.S.

IN-STORE PICKUP

In-stock and locally warehoused items will be available for pick up after 4:00 pm if placed by 10:00 am. If item is not in stock, you will be notified of pick up date, usually 1-5 days.

BACKORDERS

Occasionally, some items are unexpectedly out of stock or unavailable and may be backordered. If this should occur, we will only bill your credit card for merchandise that is actually shipped. The total shipping charge for orders split into multiple shipments will not exceed the amount quoted on original order.

RETURNS

If there’s a problem with something you purchased from us, you can either bring it to our store or ship it back. Ship returns via Ground UPS or insured US Mail (we do not accept CODs). We will refund shipping costs on damaged or incorrect merchandise. Merchandise returned that appears used will be subject to a restocking fee. (Labor fees are not refundable, i.e., custom built wheels.)
Returns may be accepted up to 30 days after the original purchase date. Returned merchandise must be in new, unused condition with all original packaging & receipts. Used merchandise may not be returned. Returns may be subject to a restocking fee.
Returns over $100 must have a return authorization number clearly marked on the outside of the package or the item will be refused. A return authorization number can be obtained by phone or e-mail.

PRICES AND INFORMATION

This website is intended to help you. We make every effort to maintain current, accurate prices in our on-line catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you may find to our attention on your next visit or by calling or sending us an e-mail.